eLearning Industry Identifies The Best Customer Training Learning Management Systems
In particular, eLearning Industry’s website contains an article on customer training LMSs, which outlines eight key issues which need to be addressed at the selection process to enable buyers to determine the customer training LMS that is appropriate for your organisation.
Called, ‘The Best 20 Customer Training Learning Management Systems’, the article explains that a customer training LMS is a system that provides knowledge of your organisation’s products and services to customers and potential customers.
The key questions it highlights are:
- Can I increase customer retention and engagement through customer training?
Customer retention and engagement aren’t the only goals of using such a system.